Contact Inquiries About Optical Disk Drives Please read the following notes before making an inquiry Sales and service The our products are only sold to our OEM customers such as PC manufacturers, system integrators and add-on makers not to end user directly. We provide direct technical support only to our OEM customers. Product details and after-sales service and support are available directly from our OEM customers and their authorized distributors and dealers. e-mail e-mail : odd-info@po.toshiba.co.jp Please be sure to make your suggestion or inquiry as concrete as possible. When mailing from outside Japan, please indicate your country or area, so that we can be sure to deliver your message to the right person. Address Toshiba Samsung Storage Technology Corporation 1-1, Shibaura 1-Chome, Minato-ku, Tokyo 105-8001, Japan Before making an inquiry, please read the following. By sending your personal data, you are consenting to the following. We use your personal data in order to reply to your inquiry when it's necessary. Our group companies and /or third party contractors may use the personal data to the extent necessary to carry out such purpose. You can request us to disclose, correct or delete your personal data that are retained by us. Please look at our Privacy Policy. Children under 16 years old are requested to make an inquiry after receiving the consent of their parents or guardians. For inquiries received on Saturdays, Sundays, or during company holidays, we will reply on the earliest working day.